This is a true story.
When I was a kid growing up in Gardena California, I spent a lot of time at my aunt and uncle’s house. Their next door neighbors had an in-ground pool. That was special in the 60’s. In their garage they had a sign I would read every day. “We don’t swim in your toilet. Please don’t pee in our pool.”
Which brings us to the story of the clients who decided to pee in one of our white cushion chairs and not tell us.
So one day we are in the office doing our yearly review with an older couple. Frank and I had met with them at Ruth Chris Steakhouse prior to them becoming clients. Frank had also gone to their home, which Frank reported was quite filthy. (I personally don’t think it topped the house I went to when I first started in the business in 1979. Several hundred fleas were having a house party on my pants.) One day I will tell you the story of the lady I met with in 1979 that wouldn’t put her air conditioning on in the Florida summer because she couldn’t afford it and then proceeded to show me her checking account with a balance of $216,000(in 1979 dollars)!
Anyway, back to the story at hand. This couple was in for their annual review, this was completed and the couple left. The next couple arrived and we called our assistant in to help with the paperwork. She sat down in the chair the messy man had been in and then asked us why the chair was wet. She stood up and her white pants were soaked with yellow stains. All I could think of was the old saying, “Don’t eat yellow snow!” We discovered that the client who had sat there had peed in the chair and said nothing. And we don’t mean a little, it was a pool! Apparently his Depends had failed! Our poor assistant was soaked and not happy. I wondered if anyone had ever been sued by an employee for sitting in a chair full of urine. I did not want to find out. A few hours later with new clothes for our assistant, we discovered that we had a new problem. The chair had been wiped down but not sanitized yet and someone had moved it. We had forty chairs in the office that looked exactly alike. Since we could not identify the chair that had been the victim we had to sanitize each and every chair.
We never invited that client back to our office.
Folks you can’t make this stuff up.