This is a true story.
We did seminars at a great Italian restaurant in Naples that was run by owner and our friend, Uncle Charley. Uncle Charley was from Brooklyn. It was a small restaurant and we could only seat about 30 for a seminar. At one of our seminars, I remembered an older man in lose shorts seated to my right. I did my thing and left. Our area manager, Frank always stayed behind to finish up. I was about half way home when I got a call.
Frank: Phil we have a problem.
Phil: What’s the problem Frank? (I was tired and a bit grouchy.)
Frank: Uncle Charley is really mad.
Phil: What about?
Frank: Remember the guy who was in the front wearing the shorts?
Frank: He left a pile of -“expletive”- under his chair.
Phil: What? He crapped under his chair? You are kidding me?
Frank: No, I’m not.
Phil: Come on Frank, are you sure?
Frank: I checked. It’s not a meatball. It’s a big turd.
This was a first for me. We had fed thousands at seminars but nobody had ever left a gift like this for us. Uncle Charley says, 50 years in the business and no one had ever -“expletive”- under one of his tables.
Then Frank says,” What do you want me to do?” I think about this. “Frank”, I say, “get a napkin. Pick it up and tip the waiter a lot extra to clean the rug.” “Phil”, he says, “That isn’t in my job description!”
Uncle Charley made it quite clear-no more seminars!